Frequently Asked Questions

Table of Contents

Service Questions

We offer Individual Counseling and Psychotherapy, Couples and Family Therapy, Psychological Assessment, and Psychiatric Consultation. We also have Industrial/Organizational services for our corporate partners. Kindly visit the Services page to view full details of our services.

Yes, kindly visit Our Team page to check our psychologists with specialization and specific services.

We have different rates for weekday and weekend sessions.

Weekday: Intake is Php 2,500.00, Counseling/Therapy is Php 2,300.00

Weekend: Intake is Php 2,700.00, Counseling/Therapy is Php 2,500.00

*For Persons with Disability (PWD) and Senior Citizens (SC), rates will be 12% (VAT) and 20% discounted, just present your valid ID.

Yes. Depending on what the client needs and their position/level, the price ranges from Php 1,344.00 to Php 10,752.00

*For Persons with Disability (PWD) and Senior Citizen (SC), rates will be 12% (VAT) and 20% discounted, just present us your ID.

We have two psychological assessment packages. Depending on what the client needs, price ranges from Php 12,200.00 to Php 20,000.00

*For Persons with Disability (PWD) and Senior Citizens (SC), rates will be 12% (VAT) and 20% discounted, just present your valid ID.

No. Our psychological assessment and testing procedure are done face-to-face in our clinic.

Yes, we have consultants for face-to-face sessions in our Alabang and Makati branches.

We have branches in Alabang and Makati:

Alabang Clinic – Penthouse A, Southgate Building, Finance Street, Madrigal Business Park, Ayala Alabang, Muntinlupa City, NCR. You may view this link for the exact location: https://maps.app.goo.gl/WFZVahjKTnjMFvKq6

Makati Clinic – Unit 408, Plaza 1, La Fuerza Compound, Chino Roces Avenue, Makati City, NCR. You may view this link for the exact location: https://maps.app.goo.gl/6HcS8oLnjqHUcPyq8

The clinic is open from Monday to Saturday. You may visit our booking page to determine the schedule and availability of your psychologist/ counselor/ psychiatrist, and to schedule your appointment.

Kindly visit the following page to book a session: Book a Session

Yes, you can. Provided that:

  1. The other person/client themselves are aware and consented to it, and
  2. The other person/client will be the one to accomplish the necessary forms while booking the session.

If the client is a minor (17 y/o and below), a senior citizen (60 y/o and above), or with cognitive impairment, they will need their legal guardian to book the session.

No. Our mental health license is only valid within the Philippines. If your current location is outside the Philippines, please refrain from booking our services as we are not legally allowed to provide you psychological services.

Our modes of payment are Credit/Debit Cards, GCash, and Maya.

Yes. For Persons with Disability (PWD) and Senior Citizen (SC), rates will be 12% (VAT) and 20% discounted, just provide us a copy of your ID.

No. Our discount is only applicable to PWD and Senior Citizen card holders.

No. Our discount is only applicable to PWD and Senior Citizen card holders.

No. Our discount is only applicable to PWD and Senior Citizen card holders.

No. Our clinic does not accept and is not accredited by any HMO cards.

After the intake session (initial consultation), the psychologist/counselor will recommend the client whether to take Psychological Assessment/Evaluation, see a psychiatrist for Psychiatric Consultation, or continue with Counseling/Therapy.

If the client is a minor, you can talk to the consultant after the session as part of feedback. However, if your son/daughter is already an adult (18 years old and above) written consent is needed from them before you can have a discussion with our consultant.

Yes. Medical Certificate can be provided upon request with a corresponding fee.

No. Psychologists are not medical doctors. Hence, they cannot issue a Medical Certificate. However, they can provide a Mental Health Certificate upon request with a corresponding fee.

The intake session (initial consultation) can be part of the assessment process for diagnosing but it cannot be used as the only way to diagnose. At most, initial impressions can be provided after an intake but not a full diagnosis.

Prescriptions can be given by the psychiatrist after each consultation without additional fees. However, it is the responsibility of the clients to buy the prescribed medications themselves.

Corporate Questions

Kindly email us at graymatters.ioprojects@gmail.com for quotation of rates/fees.

Yes. Kindly email us at graymatters.ioprojects@gmail.com for quotation/proposal request.

Yes, we have consultants for face-to-face sessions in our Alabang and Makati branches.

Kindly visit the following page to book a session: Book a Session

Yes, you can. However, it will be categorized as an individual service, and you will be responsible for covering the cost of the session yourself.

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